Hero Image for Volvo Accident Assistance, depicting a car on the road

Complementary support when you need it most, to get you back on the road

Volvo Accident Assistance

Your first call after an accident

Accidents happen, but with Volvo Accident Assistance, expert help is always just a call away.

Our dedicated team is available 24/7 to support you through the entire process. No matter who your insurer is, we’ll handle every detail, from recovery and repairs to getting you back on the road with confidence.

By contacting us first, you're ensuring that your Volvo receives the expert care it was designed for. We’ll arrange vehicle recovery and coordinate delivery to a Volvo Approved Bodyshop, all without additional cost to you. We can even handle your insurance claim, so you don’t have to, giving you one less thing to worry about.

All repairs are performed by fully certified technicians using only Genuine Volvo Parts at Volvo Approved Bodyshops, ensuring the highest standards of safety, quality, and peace of mind. We may also be able to provide you with a replacement vehicle at no additional cost while repairs are being completed, making things that much easier for you.

Support you can trust

A complementary and comprehensive accident support service designed to keep you informed, and keep you moving, while targeting the best possible outcome for you at every step of the way

Volvo Accident Assistance support agent
Guidance After an Incident
After an accident, ensure you’re in a safe place and then contact our dedicated UK team of specialists. Available 24/7, we help you to handle the situation and give supporting and practical guidance on what comes next.
Trouble-free Recovery
If your vehicle is undriveable, we’ll arrange complimentary rapid recovery to a Volvo Approved Bodyshop. There, your Volvo will be inspected by our certified technicians, ensuring it receives the highest standard of care.
Seamless Mobility during Repair
We coordinate your repairs with the services you’re eligible for, so while your Volvo is being repaired, you may get access to a replacement car that you deserve, keeping you on the move without disruption.
Effortless Accident Management
If the accident in your Volvo wasn’t your fault, we save you the stress of dealing with insurers. With our accident management service, you will not need to make an insurance claim and will have no excess to pay. This means that there is no impact on your no-claims bonus.
We take better care of your Volvo
Guaranteed benefitsVolvo Accident Assistance
Genuine Volvo Parts Installed
Certified Volvo Technicians trained for your vehicle
Factory Approved Finish through quality parts and processes
Warranties & safety rating preserved with trusted repair*
The highest standards of service, regularly audited by us

* Any components not supplied by Volvo which are used to replace original components and any subsequent damage caused by those components are not covered by any Volvo Warranty.

Always Here, Whenever You Need Us **
Save our number today or call us anytime – we’re here to help, 24/7
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**Calls may be recorded for training and quality purposes
Your Rights, Your Volvo

When it comes to accident repairs, it’s vitally important to ensure your Volvo is repaired by trained technicians who know your Volvo better than anyone and to its highest standards.

Please remember, regardless of your insurer, you have the right to choose who repairs your Volvo. By choosing Volvo Accident Assistance, you'll receive dedicated support to make the process easier, while minimising any inconvenience through our trusted approved bodyshop network.

Our Volvo Approved Bodyshops will use Volvo parts and repair methods, ensuring your vehicle is repaired to our exacting safety and quality standards. This maintains your Volvo’s original safety rating all backed by our comprehensive repair guarantee, only available through our approved bodyshops. This can help to maintain your Volvo’s residual value.

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Frequently asked questions
If you can't find what you're looking for, call us and our Expert Advisors can assist you right away





Volvo Accident Assistance

Volvo Accident Assistance is provided by Wrisk Transfer Limited, registered in England and Wales under company number 10657213. Registered office: 45 Gresham Street, London, EC2V 7BG. Wrisk Transfer Limited authorised and regulated by the Financial Conduct Authority, Firm reference No. 788062. The FCA’s register can be checked for details of their permissions, history and contact details.

To understand how we may process your information read our Privacy Notice.

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